Score Crazy FAQ — All your questions, answered here

The following information is required to register:

• Full name (as per National ID card)
• Bangladeshi mobile number
• Email address
• Date of birth (for 18+ verification)
• Your preferred username and password

A copy of your NID card may be requested for large withdrawals.

No, one person One account only You may only keep one account. If multiple accounts are created, all of them will be permanently closed and any balance may be forfeited. This is part of Score Crazy's terms and conditions.

On the login page and click the "Forgot Password?" option. Enter your registered mobile number or email and a reset link will be sent to you. The link is valid for 15 minutes. The entire process takes just 2–3 minutes.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. Please try again after 30 minutes. For urgent assistance, contact support@scorecrazy.app — our support team will resolve the issue promptly.

You can update your mobile number, email, and password from Profile Settings after logging in. To change your name or date of birth, you'll need to contact the support team and complete identity verification.

Score Crazy is exclusively For players aged 18 and above During registration, your date of birth is verified and minors are not permitted to create an account. For large withdrawals, age may be re-verified using your NID.

Before deleting your account, withdraw any remaining balance. Then email support@scorecrazy.app with your username and the reason for deletion. Your account will be closed within 3–5 business days.

After registering as a new member 100% bonus automatically credited on your first deposit will be added. For example, deposit ৳2,000 and get ৳2,000 in bonus funds. Maximum bonus up to ৳10,000. No promo code required.

To withdraw a bonus Wagering requirement completion must be met. Typically, the wagering requirement for the welcome bonus is 10x the bonus amount on Sports Betting or 20x on casino games. For specific bonus terms On the Bonus page See.

Score Crazy Voucher Code Voucher Page Available from. Codes are also sent via promotional SMS or email. Enter your voucher code in the designated field at the time of deposit to receive an additional bonus.

A cashback percentage is applied to your total net losses each week or month, and the amount is credited to your account automatically. Wagering requirements on cashback bonuses are generally low.

Yes, most bonuses have an expiry date. The welcome bonus is typically cancelled if wagering requirements are not met within 30 days. The validity period for each bonus is stated in its terms and conditions.

Share your referral link or code with a friend. When they register and make their first deposit using your code, both you and your friend will receive a bonus. You can find your referral code in Profile Settings.

VIP members enjoy: a dedicated account manager, higher cashback rates, faster withdrawal processing, a special birthday bonus, access to exclusive tournaments, and much more. Earn points to climb the VIP tiers.

Minimum Deposit ৳300. Maximum deposit limits vary by payment method — typically up to ৳1,50,000 for bKash and Nagad, and higher for bank transfers. For details On the Financial Transactions page See.

Score Crazy supports the following payment methods:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer: All major Bangladeshi banks
• Credit / Debit Card: Visa, Mastercard

Deposits via bKash, Nagad & Rocket Instantly is credited to your account. Bank transfers typically take 15–30 minutes. Card payments are usually confirmed within 5–10 minutes.

Standard Withdrawal 30 minutes to 24 hours to complete. bKash and Nagad are the fastest options. If KYC verification is required for a large first-time withdrawal, it may take a little longer.

Minimum withdrawal amount ৳500. Before withdrawing, make sure the wagering requirements for your bonus have been met — otherwise only your original deposited amount can be withdrawn.

If your deposit hasn't arrived, wait 30 minutes first. If it still hasn't come through, email support@scorecrazy.app with proof of the transaction (screenshot or transaction ID). The support team will resolve it promptly.

No, Score Crazy only Payment method registered in your own name must be used. Funds sent from someone else's wallet or bank account will not be accepted and will be returned.

A withdrawal request can be cancelled while it is still pending. Once processing has begun, cancellation is no longer possible. Cancel a pending request from your withdrawal history.

Score Crazy offers betting across 30+ sports. The most popular include: cricket (IPL, BPL, Test), football (Premier League, La Liga), tennis, badminton, kabaddi, hockey, and many more. Details On the Sports page See.

Live betting lets you place bets at real-time odds while a match is in progress. The odds update after every ball, goal, or point. Head to the Live Betting section to see all ongoing matches.

If a match is fully cancelled, the entire stake for that bet will be refunded. If a match is suspended and later resumed, the bet remains valid. In special circumstances, decisions will be made in accordance with Score Crazy's rules.

Yes, all Score Crazy casino games RNG certified by accredited third parties system. This ensures every result is completely random and cannot be manipulated by anyone.

You can place bets on multiple matches simultaneously. You can also add multiple events to a single bet as a parlay or combo. However, placing conflicting bets on the same match may result in automatic cancellation.

Score Crazy's most popular games On the Popular Games page is available. You'll find the most popular slots, Live Casino games, and Sports Betting markets all in one place.

No. Your password is never stored in plain text — it is only Encrypted hash are stored securely. No Score Crazy employee can ever view your password. If anyone asks for your password by phone or email, it's a scam.

Change your password immediately and notify us at support@scorecrazy.app. Our support team will review your account's login history and, if necessary, temporarily lock your account.

No, your personal information is never sold or shared with any third party. Only the details required for payment processing are securely shared with payment gateway providers. For details In the Privacy Policy See.

Log in and go to Profile Settings > Security. You'll find the option to enable two-factor authentication there. Once enabled, you'll need to enter an OTP sent to your mobile in addition to your password each time you log in.

Always scorecrazy.app — use this URL and check that your browser shows a green padlock (HTTPS). Fake websites typically contain misspellings (e.g., sc0receazy, scorecrazy-bd, etc.). If you're unsure, confirm with support.

Clear your browser cache and refresh the page. Switch from mobile data to Wi-Fi. Update your browser. If the issue persists, try a different browser.

A stable internet connection is required for Live Casino games (minimum 5 Mbps). If you're using a VPN or proxy, please disable it. Also make sure JavaScript and cookies are enabled in your browser.

Yes, Score Crazy is fully mobile-optimized. It works great on both Android and iOS devices via Chrome or Safari. For the best experience, keep your OS and browser updated to the latest version.

Refresh the page and try again. Check that your account has sufficient balance. Exceeding betting limits can also trigger an error. If the issue persists, contact support with a screenshot of the error message.

Enable Self-Exclusion from Account Settings. You can self-exclude for as little as 24 hours or permanently. Learn more on the Responsible Gaming page See.

Go to Profile Settings > Responsible Gaming and set your daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately; increasing one requires a 7-day waiting period.

The Score Crazy support team is always ready to help. Reach out via live chat or email for any betting-related issues. We can also point you toward professional mental health support if needed.

Yes, if a family member is struggling with a betting problem, please contact our support team. After reviewing the necessary information and verification, self-exclusion or limits can be applied to the relevant account.